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Contact Us

We’re here to assist you with any questions, feedback, or concerns regarding your Kenya eTA application or related travel services.
Our dedicated support team is available to help you throughout the application process.

Customer Support

📧 Email: etvhelpdesk@gmail.com
📞 Phone/WhatsApp: +971 568481700
🕒 Support Hours: Monday to Saturday – 9:00 AM to 6:00 PM (GMT+5:30)

India Office

EKALINGA TRAVEL SERVICES LLP
Office No, 64, SECTOR -23,
DWARKA,SECTOR -23, DWARKA,
Delhi, 110077

United Arab Emirates

ETAS INTERNATIONAL TOURISM LLC
Office No, M17, M1, Floor Falcon Building Mowaithat 2,
Sheikh Ammar Road Ajman, United Arab Emirates.
Phone: +971 56 848 1700
Whatsapp: +971 56 848 1700

Get in Touch

If you have any inquiries related to:

  • Assistance with your Kenya eTA application
  • Clarification on required documents or eligibility
  • Questions about payment or refund status
  • Feedback or service support
Please reach out via email or phone — our support team will respond promptly.

Note

We are a private travel consultancy that provides assistance with the Kenya Electronic Travel Authorization (eTA) process.
We are not affiliated with the Government of Kenya or any of its departments. Applications can also be submitted directly through the official government website.